Monthly Archives: October 2004

Interpersonal Communication in Business

Interpersonal communication in business is a crucial and essential skill that you must master to be successful. Those who neglect interpersonal communication in business notice the difference in their pay slip!

Here are some interesting points, by Azriel Winnett of Hodu.com, we read earlier today…

Ineffective communication is a major, yet avoidable, obstacle to business productivity. And yes, it can be avoided. Given the will, the bleakest of situations can be turned around for the better.

Management must face squarely the challenge of formulating strategies to encourage personnel to communicate effectively.

On the other hand, managers themselves have to set the example. They need to realize that successful communication is no one-way process.

(A Key To Interpersonal Communication in Business)

On the contrary, repricocity is the essence of communication. This applies whether the process is conducted verbally or through the medium of the written word.

Managers are human beings involved with other human beings. They are far more than givers of information or instructions. Communication is as much a matter of human relationships as it as about transmitting facts.

To communicate successfully managers and supervisors have to understand the other person, and have to work hard to get the other person to understand them.

So you see, Ineffective communication is a major, yet avoidable, obstacle to business productivity. And yes, it can be avoided. Given the will, the bleakest of situations can be turned around for the better.

Management must face squarely the challenge of formulating strategies to encourage personnel to communicate effectively. Otherwise interpersonal communication in business breaks down.

On the other hand, managers themselves have to set the example. They need to realize that successful communication is no one-way process.

On the contrary, repricocity is the essence of communication. This applies whether the process is conducted verbally or through the medium of the written word.

Managers are human beings involved with other human beings. They are far more than givers of information or instructions. Communication is as much a matter of human relationships as it as about transmitting facts.

To communicate successfully managers and supervisors have to understand the other person, and have to work hard to get the other person to understand them.

So you see, mastering interpersonal communication in business is a must.

Now, get the free report…

Peter Murphy is a peak performance expert. He recently produced a very popular free report:10 Simple Steps to Developing Communication Confidence. This report reveals the secret strategies all high achievers use to communicate with charm and impact. Apply now because it is available for a limited time only at: http://www.howtotalkwithconfidence.com/report.htm

Your interpersonal communication in business will improve when you use the strategies in that report.

How To Communicate Better

Want To Know How To communicate better?

This is an essential skill because when you know how to communicate better new doors open up for you.

One great way is to discover how to handle rude people! If you can handle them you can deal with just about anyone. Read on to learn how to communicate better…

How To Deal With Rude People
by Peter Murphy

Where I live there seems to be a a growing population of
rude and vulgar people. And no matter how hard I wish for
things to change it is not going to happen. It is up to me
to change how I think and feel about these people. The same
applies for you.

1 What Does It Mean When Someone Is Rude?

Your initial angry reaction may be to think the person is a
moron but that only makes matters worse as it will comes
across in the way you talk.

I prefer to view such behavior as evidence that the person
is doing the best he can with what he has. This belief
makes it easier for you to accept the person even though
you may not like his approach.

Look for the good in people and you are a lot more likely
to find it.

This is a secret that those who know how to communicate better use.

2 Is It Your Fault?

When you encounter vulgarity it is worth pausing to ask
yourself have you encouraged this behavior. Maybe you
played along with this gutter talk in the past so the
person thinks you do not mind it.

Or perhaps you have done something that has annoyed the
person so much they cannot control their anger and
annoyance.

In either of these cases it is best to slowly lead the
person back to a polite discussion. You can do this by
asking highly specific questions that force the person to
slow down and think before replying.

When you know how to communicate better this becomes automatic.

If you honestly did not do anything to encourage the
rudeness you are clearly dealing with someone who
habitually talks in this way.

Unless you can change the person you just have to accept
him or her as they are.

3 What Can You Do?

Ultimately you have a choice – avoid dealing with vulgar
people where possible or join them!

Only joking!

Seriously though. If you cannot avoid them you need to
remember how to take charge of conversations. Plus you need
to ensure you remain strong and unaffected by their manner.

In the meantime you can achieve quite a lot by
distinguishing between the person and the way they deliver
their message to you.

Look beyond their words to the real message they are trying
to convey.

We all have a bad day now and again maybe you just bumped
into them while they were stuck at a low point.

Adopt a positive outlook and rudeness will not bother you
as much. And as you appreciate the finer points of how to
communicate better it does get easier over time.

Peter Murphy is a peak performance expert. He recently
produced a very popular free report:10 Simple Steps to
Developing Communication Confidence. This report reveals
the secret strategies all high achievers use to communicate
with charm and impact. Apply now because it is available
for a limited time only at:
http://www.howtotalkwithconfidence.com/report.htm

Get that report if you want to discover more detailed information on how to communicate better.

How to talk to people

How To Avoid Saying Stupid Things When You Meet People
by Peter Murphy

The fear of saying something silly and feeling embarrassed
stops many of us from contributing more to discussions at
work as well as when we are relaxing with friends.

This is especially true when we meet new people. Ironically
the more we worry about it, the more tense we get and the
more likely we are to say something stupid.

Let us a take a look at three simple remedies you can start
using today.

1 Learn To Relax When You Feel Under Pressure

It is very important to manage your emotions if you want to
communicate at your best. This is an essential skill.

There are a wide range of courses and books that you can
refer to if you want to learn more about relaxation.

When you feel relaxed it is easier to think on your feet
and to be flexible when you need to be. Make a point of
incorporating a relaxation exercise into your day.

2 Prepare Yourself

Before a social gathering get ready to have something to
talk about.

With the internet on your PC there is no excuse for not
becoming well informed about the world. The more knowledge
you have the more conversations you can contribute to.

Make a point though of reading up on a variety of subjects
otherwise your conversation topics will be limited to what
interests you the most. And those topics may not interest
everyone else as much.

Thorough preparation is the key to making a great
impression.

3 Become Genuinely Interested In Other People

One of the big secrets to conversation power is to shut up!

We are all a lot more interested in ourselves than in
anyone else. Use this insight to direct the conversation to
topics that interest him or her.

When there is a long silence encourage the other person to
talk by asking questions and taking an active interest in
the answers.

Take charge of the situation if you want the conversation to
continue.

4 Mistakes Are Allowed!

If you make a mistake it is not the end of the world but if
you try to hide your error then the situation can become
chaotic very quickly.

It is far better to just admit that you made a mistake.
Also, accept that even smart people get it wrong sometimes.

As long as you accept that you will make mistakes you have
nothing to worry about. Expecting yourself to be perfect is
unfair and just sets you up for failure.

All you need to do now is to decide how you will deal with
these mistakes when they do happen.

5 Enjoy The Silence!

When there is a long silence in a conversation – what
normally passes through your mind? Do you judge it as bad?
Do you feel under pressure to speak?

The other person has created the silence with you. Why not
wait for him to speak first? Take the responsibility off
your shoulders. It takes at least two people to have a
conversation.

Finally, the reason silence can be uncomfortable is because
you become self-conscious. You become very aware of your
own thoughts and feelings

There is one great way to deal with this. Put your
attention on something outside of yourself by paying great
attention to the other person and whatever is going on
around you in the room.

Become fascinated by what you see and hear and you will
forget about your own concerns.

Now, go and use these tips today…

Peter Murphy is a peak performance expert. He recently
produced a very popular free report:10 Simple Steps to
Developing Communication Confidence. This report reveals
the secret strategies all high achievers use to communicate
with charm and impact. Apply now because it is available
for a limited time only at:
http://www.howtotalkwithconfidence.com/report.htm

How to talk to people is easier when you read the report offered above.