In this video Al Pittampalli shares some great tips for those times you have to deliver bad news.
“From giving negative feedback to difficult annual reviews to announcing company-wide restructuring plans, part of being a team leader is conveying the messages no one wants to hear. But leaders rarely get training in how to deliver bad news. Fortunately, the medical world has some good insights on the best way to communicate negative information in a constructive manner. In this 12-minute video, Al teaches you how to deliver bad news in a way that minimizes unnecessary damage to your employees and company morale.”